Referred by a friend to check out UHSM plans and couldn't be more satisfied with the service I received over the phone, the lady was very knowledgeable and… read more patient with all my questions. I really dislike the over the phone experiences with call centers usually but this was one of the few occasions it went really well and I got all my questions answered and the information I needed to make my decision. So well, it prompted me to leave a review. Thanks!
I contacted UHSM, hoping to speak with someone who could explain the difference between their programs and how the benefits work. I had a very pleasant time speaking… read more with Jared Aganon. He was very well spoken, clear, patient, and very respectful. He helped me to understand how the programs function and work much better than I currently understood. I'm thankful for his help and would contact him again if ever I have any questions.
Michelle
I had multiple questions regarding UHSM coverage on a test I was having done. I called customer service and spoke with Jared Aganon. He was extremely helpful,… read more detailed in his answers and professional while also being kind. I felt like he truly cared and made sure all of my questions were answered. I felt reassured and confident in his answers once our phone conversation was completed.
Seth was great and so helpful! He was able to provide information on a different plan that may work better for me and took the time to make sure I understood the… read more details of the plan. UHSM has been amazing and I’ve never had any problems with using them. I appreciate you, Seth!
We have used UHSM for the past several years until jus now when I was offered an employer covered plan. They have have been good to work with and certainly helped… read more to save money on our monthly premium expenses. When it came time to cancel Seth Roman was very polite and helpful and made the process very seamless.
Rachel was excellent!!! She took the time to help me, made me feel comfortable. Answered all my questions. She offered to reach out to my DRs. Looked up information… read more for me, and sent me info. She explained things I didn’t know I needed to know. I am not too familiar with the way UHSM work, and she made me feel better about my decision. I told her I want her to be my go to person moving forward! She said she would be happy to be that person.
She was overall terrific ! You are lucky to have her as an employee!!!
Hi Tim, let me know if this works for you.
I switched to UHSM from another Medishare provider a couple of years ago, and have been thoroughly satisfied with their… read more service, responsiveness and great attitude when I need help. Tim Roman has been very fast to respond as well to any questions or concerns I’ve had, which have been very few by the way. Having been in the business world for many years and owning a company, I can tell you it’s hard to find excellent providers. Praise God for Tim and UHSM, they are the best!
Thank you,
Erik Judson
UHSM is a great Insurance, I love it, I do recommend to most of my family and friends. I also like the price I paid it is very reasonable.
Great experience with… read more Ian Dunigan. He quickly responds to all my questions and issues. Ian is very professional, helpful, and easy to work with. my insurance process was easy and smooth. Ian explained every thing in detail for me to understand what covers and what does not cover. I highly recommend Ian as your Insurance agent. He can work in your budget and recommend you the right type of the insurance.
I worked with Sean and he was great. He always answered all my questions and was very helpful. We were with this company for seven months then decided to try something… read more different. It wasn’t because we were unhappy, we just needed to cut costs a little bit. We never even used our benefits so I can’t even say how it works. All I can say is that Sean was great and very helpful.
A wonderful alternative to traditional insurance. I have received more satisfaction and better service at half the price. Ian Dunigan is always available to answer… read more my questions or help guide me. If he does not pick up immediately, I leave a message and my call is always returned promptly. Definitely a refreshing change to what my family dealt with in the past. Highly recommend.
I have been using UHSM for about five years now. I’ve never had any problems and have appreciated the low cost of the membership. Recently I needed some help changing… read more my benefits after a divorce. Ian Dunigan was such a huge help! He always responded quickly to my emails and calls. Ian made everything go smoothly throughout the process. I really appreciate him and would refer anyone to this company after the customer service he provided!
Member services is amazing! Everytime I have a question or need assistance they always answer everything. Super friendly and professional. They take their time to… read more really explain the process and procedures. Thank you for always being so helpful!
Happened to get assistance from your employee Arlene to review a medical bill.
She was fantastic and knew what she was doing. Also she was very kind throughout and… read more I believe UHSM promotes good things... Keep it up
Seth R has been a great help with answering my question about status of the claims for our patient at Digestive Care Center. He has helped me before & I sure… read more appreciate chatting on the site with him. He is very knowledgeable & quick with answering questions. I am very happy with his work. Thank you.
Ian has been my insurance adjuster for over a year now. He has been more helpful to me than you can imagine. Anytime I ever called he was right there. And if… read more he was busy at the time I got a call back every time in less than 10 minutes. All questions answered right away and never was left feeling like I had to figure things out myself as past experiences with other companies. I highly recommend this health insurance and if you are lucky enough you will have Ian represent you! Thank you Ian!!!!
Love the one on one help I receive, like my personalized specialist. One of my favorite things about Uhsm. They are quick to answer via text call or email. Always… read more polite, always wanting to help out, explaining things even if I need it a few times over.
This is the way to go. Regular Insurance is a complete mess, this is the future for sure. This is the better way save your money, and get better customer service.
As a provider, its never easy to make the necessary calls to insurance companies BUT UHSM is one of the best cost-sharing companies that I have worked with to date.… read more Vanessa was a God-send in her assistance with a patient's high medical bill. She truly went above and beyond. I could tell that she cared about this patient and about all UHSM patients that she assists. This is a brilliant reflection on her as an employee but also on the management team that has created this culture of care in which Vanessa thrives.
I have found the customer service with UHSM to exemplary. Each person I have spoken with has been kind, patient and helpful. The other services offered by UHSM… read more are thoughtful and inline with my values. I appreciate for the extras. Thank you.
Jeffrey, my representative at UHSM is very helpful and is always available to answer any questions. It is hard to get in touch with customer service or hear back… read more from them though. However, I’m very pleased with the price and the fact that my doctors are in network.
I am very pleased with the service that I have received from UHSM, in particular with the representative to whom I am assigned, which is Zachary Carillo. He is… read more always very accessible and promptly returns voicemail messages so I can get answers to my questions quickly. He is also very personable and truly cares about helping us as UHSM members. If more people were as kind and enjoyed helping people like Zachary, this world would be a much better place. Very thankful for UHSM and Zachary, particularly given the challenges surrounding the current Covid pandemic. Thank you UHSM and Zachary for all you are doing and praying for your continued success in helping people!
3 weeks ago
Referred by a friend to check out UHSM plans and couldn't be more satisfied with the service I received over the phone, the lady was very knowledgeable and … read more patient with all my questions. I really dislike the over the phone experiences with call centers usually but this was one of the few occasions it went really well and I got all my questions answered and the information I needed to make my decision. So well, it prompted me to leave a review. Thanks!
